Additionally, ACA offers our clients Demurrage Review Services to review demurrage that are complex and may require more attention that the typically overworked client demurrage specialists can devote to claim validation. Our 15 year experienced demurrage specialist has an excellent track record of unbiased fairness, and his knowledge of charter parties and industry demurrage standards has resulted in the rapid assessment of legitimate claims, and verifiable savings to our clients when those claims were incorrectly submitted.
All facets of the ACA team activities are governed by the standards set forth in our ACA Quality Control Program, which is built upon the foundation of ISO 9001-2008.